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  1. Home
  2. Customer Support
  3. Quidget – AI Customer Support Agent with Multilingual Automation
Quidget – AI Customer Support Agent with Multilingual Automation
Quidget – AI Customer Support Agent with Multilingual Automation
Quidget – AI Customer Support Agent with Multilingual Automation

Quidget – AI Customer Support Agent with Multilingual Automation

Categories:
Customer Support, E-commerce
Tags:
AI, Automation, Chatbot, Customer Service, eCommerce, Multilingual Support

Quidget is an AI-powered customer support agent that helps businesses deliver instant, reliable, and multilingual assistance to customers around the clock. By automating routine queries in over 45 languages, seamlessly integrating with leading platforms like Shopify, Salesforce, and Zendesk, and providing detailed analytics, Quidget reduces ticket volume, improves efficiency, and ensures a smoother customer experience.

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  • Description
  • Use Case
Description

Quidget is an AI-driven customer support solution designed to help businesses reduce ticket volume, improve response times, and provide global-scale support. Acting as a 24/7 AI agent, Quidget can be trained on your website, FAQs, or knowledge base to instantly handle routine queries. With seamless multilingual support in over 45 languages, it ensures smooth customer interactions across regions.

Quidget integrates easily with popular platforms like Salesforce, Zendesk, Shopify, HubSpot, and WordPress. Its built-in analytics dashboard provides real-time insights into AI performance, customer behavior, and handoff effectiveness. Teams can set rules for complex queries, allowing seamless transfer to human agents with full conversation context.

Designed for retail and customer service teams, Quidget combines AI automation with live chat for hybrid workflows. It’s secure, no-code friendly, and built to scale customer support without compromising quality.

Key Features

  • AI Support Agent: Automates customer queries 24/7, trained on your FAQs or knowledge base.

  • Multilingual Coverage: Supports 45+ languages with instant translations.

  • Seamless Handoff: Transfers complex queries to human agents with full context.

  • Deep Integrations: Connects with Salesforce, Zendesk, Shopify, HubSpot, WordPress & more.

  • Analytics Dashboard: Tracks AI performance, customer trends, and handoff success.

  • No-Code Setup: Create and deploy AI agents without technical expertise.

Industries

  • Retail & eCommerce

  • Customer Service & Call Centers

  • SaaS & Technology

  • Travel & Hospitality

  • Healthcare (patient inquiries & admin support)

Use Case
Quidget is designed to take over repetitive and time-consuming customer queries, allowing support teams to focus on complex or high-value interactions. It can automatically resolve frequently asked questions, provide real-time order status updates, and manage common service requests across multiple channels. For example, a Shopify eCommerce store was able to cut down ticket volume by more than 60% by using Quidget to handle multilingual order tracking and FAQ inquiries, ensuring faster responses and greater customer satisfaction without expanding their support team.

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