LiveChat AI is a customer support solution that combines AI chatbots, live chat, and workflow automation in one platform. It helps businesses handle customer queries, automate common responses, and route complex tickets to human agents seamlessly.

With integrations across websites, email, and messaging apps such as Facebook Messenger, LiveChat AI ensures businesses never miss a customer query. It improves efficiency for support teams by reducing repetitive tasks, speeding up resolution times, and enhancing customer satisfaction.

Designed for industries like e-commerce, SaaS, retail, and B2B services, LiveChat AI provides analytics and reporting features to optimize customer interactions and monitor team performance.

Key Features

• AI Chatbot – Automates FAQs and engages customers in real-time
• Automation Workflows – Triggers responses and routes tickets automatically
• Multichannel Support – Integrates with websites, email, and messaging apps
• Analytics & Reporting – Tracks resolution rates, response times, and AI accuracy
• Agent Collaboration – Allows smooth handoff from AI chatbot to human agents

Industries
E-commerce, SaaS, Retail, B2B Services